Mission Statement

Whetstone Medical Centre is a long established GP surgery that is committed to providing high quality medical services in a caring environment.

We will:

• Treat you with respect and courtesy at all times
• Provide you with advice and treatment in a timely manner
• Help you make decisions about your health and refer you on to other experts where necessary
• Act as your advocate and guide through health care services
• Maintain confidentiality in what we discuss and the records we keep on your behalf
• Keep up to date with developments in health care by continuing to learn.

In return we ask you to:

• Keep your appointment or let us know as soon as possible if you can’t attend
• Only use out-of-hours and emergency services for urgent conditions which can’t wait
• Treat our staff with respect and courtesy at all times
• Let us know if you have any suggestions for improvement and tell us what we do well.