Appointments

Routine Appointments

Our routine appointments are available to book on the day only. These are on a first come first serve basis.

Bookings can be made over the telephone. Lines open at 8am.

We are currently experiencing a period of high demand so you may find that our phone lines are busier than usual. You may wish to contact us at 12pm when our Enhanced Access Appointments are released.

We offer both face-to-face and telephone consultations. However, this may vary if we have fewer clinical staff available due to holidays, sickness and home-visits.

Our receptionists are following a new triage system and so will ask you a number of questions to ensure you are directed to the right service. This could include the Pharmacy for minor ailments. Please provide as much information as possible.

Often, we will direct you to one of our Advanced Nurse Practitioner’s (ANP) who can deal with a vast number of ailments and medical conditions. For example: joint pain, asthma, eczema, fevers, infections, mental health and medication. If you have any questions regarding ANP’s please contact reception.

You may not always be able to talk to your preferred clinician but we endeavour to meet your requests where possible.

Cancellations

If you cannot attend an appointment for any reason, please inform us as soon as possible so we can allocate it to another patient.