Contact the practice

Whetstone Lane Medical Centre

44 Whetstone Lane
Birkenhead
Merseyside
CH41 2TF

Telephone: 0151 647 9613

Out of Hours: 111

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Opening Times

Monday 8:00am to 6:30pm
Tuesday 8:00am to 6:30pm
Wednesday 8:00am to 6:30pm
Thursday 8:00am to 6:30pm
Friday 8:00am to 6:30pm
Saturday Closed
Sunday Closed

If you need help when we are closed

If you need advice from a doctor between the hours of 6.30 pm and 8.00 am please contact NHS 111.

For more details, please access the NHS 111 website here: https://111.nhs.uk/

Physical accessibility

The premises are fully accessible to people with disabilities and there are two designated disabled parking bays in the practice car park.

Parking

There is a car park at the rear of the practice and there’s off street parking on Quarry Bank.

How to make a complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager, Christopher Chow, who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Please follow the link to Cheshire and Merseyside ICB if you would like further complaints information.